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See below for available positions


 

Customer Service Representative

 

Lulu & Georgia is looking for an enthusiastic and hard-working customer service representative to join our growing team. The ideal candidate would have great communication skills and a passion for interior design.

 

Responsibilities

  • Respond to customers in a professional, friendly, and professional manner
  • Research complicated situations and come up with solutions
  • Assist with customer orders, shipping, and processing returns
  • Create a personal connection with customers; resolve problems with thoughtfulness, empathy, and kindness
  • Communicate with our warehouses and shipping partners to resolve customer issues 
  • Analyze customer feedback and coordinate with management to continuously improve the shopping experience

 

Requirements

  • Bachelor's Degree
  • Previous customer service/sales experience is a plus
  • Previous retail/ecommerce experience is a plus
  • Detail-oriented
  • Exceptional interpersonal skills
  • Self-motivated
  • Thrives in a fast-paced environment
  • Excellent time management skills

To Apply

Please email careers@luluandgeorgia.com with resume and cover letter. 

Candidates must live in the Los Angeles area.