What is an open box item?

Open box items are customer returns sold as-is. They may have minor defects or cosmetic damage, and original packaging is not guaranteed. To request photos prior to purchase, contact us at support@luluandgeorgia.com.

What is the return policy for open box items?

Open box purchases are final sale and cannot be returned or exchanged.

What are your customer support hours?

Customer support is available online Monday through Friday, 9am to 5pm PST.

Open Box FAQs

FAQs

FAQs covering open box items, personalization, shipping and returns. Open box items are customer returns sold as-is with final sale policy.

FAQs

FAQ support page with customer service hours Monday-Friday 9am-5pm PST and Help Center access.

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Open Box FAQs

FAQs

FAQs