Join Our Team
Hello from Lulu and Georgia!
We are an online home decor and lifestyle destination headquartered in Los Angeles. We design and curate the best in interiors to inspire your home.
Explore growing your career as part of our passionate and creative team. Lulu and Georgia believes in the importance of a diverse and supportive workplace and is proud to be an equal opportunity employer. That is why we are committed to actively recruiting and hiring people regardless of race, religion, color, national origin, gender identity or expression, sexual orientation, age, marital status, veteran status, and disability status. Beyond new hires, we look to center diversity, equity, and inclusion initiatives in our company's overall decision making, from our promotion and retention practices to all-company and leadership trainings.
We offer:
- Unlimited paid time off
- Health insurance
- 401K retirement plan with a company match
- A positive, collaborative, and energetic work culture
- Employee discounts
See below for available positions.
Customer Service
Customer Experience Specialist
Remote
Lulu and Georgia is looking for a full-time enthusiastic and hard-working CX Specialist to join our growing team. You will work in a fun and fast-paced environment where multitasking and problem solving are key. In this role, you’ll work closely with our customers and vendors as part of a small cross-functional team. This position requires high-level communication via email and chat. This is a great role for someone who is interested in interior design, eCommerce, operations, and sales.
Responsibilities:
- Respond to customer emails, engage in live chats, and answer phone calls regarding product and order inquiries
- Assist with customer orders, shipping issues, and returns processing
- Be a brand expert and knowledgeable about all products
- Be a solutions minded advocate when faced with complicated situations
- Communicate with our warehouse and shipping partners to resolve outstanding issues
- Analyze customer feedback and coordinate with management to continuously improve the shopping experience
Requirements:
- Background in customer service or sales
- Experience working with Zendesk or a comparable customer service system (preferred)
- Excellent verbal and written skills with strong attention to details
- A customer-first mentality
- Availability for varied hours from Sunday - Thursday or Tuesday- Saturday (holidays may be required)
To Apply: Please email careers@luluandgeorgia.com with resume and “Customer Experience Specialist” in the subject line.
Marketing
Marketing Manager, Paid Social
Remote
Lulu and Georgia is looking for an experienced Paid Social Marketing Manager to join our growing team! This person will manage the day to day aspects of our paid social media initiatives. They will work closely with multiple team members to efficiently scale our paid traffic and maximize revenue. The ideal candidate will be motivated and skilled to grow Lulu and Georgia’s online presence. This role will report to the Director of Marketing.
Responsibilities:
- Define and execute our Paid Social strategy (Meta, Pinterest, TikTok, etc.)
- Manage paid campaigns end-to-end, inclusive of planning, execution, optimization, and reporting
- Plan and execute strong creative strategy in partnership with creative team
- Manage product feeds to promote large product catalog
- Strong understanding of website tagging as it relates to targeting and performance
- Report on progress against goals and present relevant metrics to senior management
- Drive innovation through thought leadership and close partnerships with third party partners (e.g. Meta)
- Up to date on changes in the social landscape, test betas, monitor what competitors are doing and ensure our team is using all the best practices
Requirements:
- 4-5 years of Paid Social Media experience at a DTC ecommerce company managing and scaling campaigns
- Strong attention to detail
- Experience with performance analytics
- Strong analytical, quantitative, and critical thinking skills
- Strong Excel skills to manipulate large sets of data and create reports
- Experience managing Meta, Pinterest, and TikTok Ads Manager
- Experience with product feed vendor and managing a large product catalog (1K+)
- Experience with website event tagging
- Proven track record of winning creative strategy and ideation
- A team player who will effectively collaborate with multiple team members and various departments
To Apply: Please email careers@luluandgeorgia.com with resume and “Marketing Manager, Paid Social” in the subject line.
Accounting
Senior Accountant
Remote
Lulu and Georgia is looking for an experienced Senior Accountant to join our growing team. This person will oversee timely financial closing activities, reconciliations, and manage Accounts Payable processes. The ideal candidate will be self-motivated, detail and solutions oriented and organized with the ability to work efficiently to meet deadlines. This role will report directly to the VP Controller.
Responsibilities:
- Ensure execution of monthly, quarterly, and year-end close under the company’s timeline
- Perform month-end reconciliation of designated balance sheet accounts
- Manage Accounts Payable processes, manage inquiries and resolution for issues that arise, and make payments through Bill.com
- Facilitate payments to vendors including account number verification, scheduling and preparing checks/electronic payments, researching/resolving/documenting any discrepancies, and supplier reconciliations
- Owner of reimbursement and credit card reconciliation
- Manage goods received not billed analysis and resolution with outstanding bills and POs
- Manage new vendor set up using information provided by vendor
- Be the owner of Bill.com to ensure all invoices and payment syncs
- Reconcile Accounts Receivable daily and ensure activity is accurately reflected in the financials
- Assist with month end accruals
- Identify opportunities to streamline financial processes and improve efficiencies
- Prepare the annual 1099MISC and 1099NEC filing
- Perform other duties and ad hoc projects as assigned
Requirements:
- Bachelor’s degree in accounting with 3-5 years’ experience in an accounting role
- CPA is a plus
- Experience using NetSuite, Bill.com, Shopify, and/or eCommerce industry experience is a plus
- Accounting system implementation experience a plus
- High ethical standards, strong work ethic with an emphasis on team commitment, respect for others, the ability to acknowledge and build on others’ ideas, and support for group decisions
- Must have the ability to solve problems with patience and a positive approach.
- Self-motivated, detail-oriented and organized with the ability to work efficiently to meet deadlines
To Apply: Please email careers@luluandgeorgia.com with resume and “Senior Accountant” in the subject line.